Privacy Policy

Peptide Research AU (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

When you visit our website or place an order, we may collect the following information:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely by third-party providers)

• Order and transaction history

We do not store full payment card details on our servers.

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP address

• Browser type and device information

• Pages viewed and time spent on the site

• Referring website or search terms

This information is used for website functionality, security, and analytics.

2. How We Use Your Information

We use your information to:

• Process and fulfil orders

• Communicate order confirmations and updates

• Respond to enquiries or support requests

• Improve website performance and user experience

• Comply with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

3. Disclosure of Information

Your information may be shared only with trusted third parties necessary to operate our business, including:

• Payment processors

• Shipping and logistics providers

• Website hosting and analytics services

These parties are required to protect your information and use it only for the purposes for which it was provided.

4. Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes secure servers, encrypted connections, and limited internal access.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Enable core website functionality

• Analyse traffic and performance

• Improve user experience

You can manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies independently.

7. Your Rights

You may request to:

• Access the personal information we hold about you

• Correct inaccurate or incomplete information

• Request deletion of your personal information, subject to legal and business record-keeping requirements

Requests can be made by contacting us directly.

8. Retention of Information

We retain personal information only for as long as necessary to:

• Fulfil orders

• Comply with legal obligations

• Resolve disputes

• Enforce our policies

9. Changes to This Policy

Peptide Research AU reserves the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the website. Continued use of the website constitutes acceptance of the updated policy.

10. Contact Information

For questions regarding this Privacy Policy or how your information is handled, please contact us prior to placing an order.

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